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Personal Injury

Your Guide to Finding a Personal Injury Lawyer in Ontario

UL Lawyers Professional Corporation
February 27, 2026
23 min read

When you’re hurt because of someone else’s carelessness, a personal injury lawyer is the professional you turn to. They’re your champion in the civil justice system, fighting to get you the financial compensation you need for medical bills, lost wages, and your pain and suffering.

Essentially, their job is to take the entire legal burden off your shoulders so you can put all your energy into getting better.

What a Personal injury Lawyer Really Does for You

Two lawyers or legal professionals discussing a document on a path in a wooded area.

Trying to deal with legal claims and insurance companies after a serious injury can feel like trying to navigate a thick, unfamiliar forest. You don’t know the path, there are hidden pitfalls everywhere, and your goal—fair compensation—feels a world away. Think of a personal injury lawyer as your expert guide through that wilderness.

Their work goes far beyond what you see in courtroom dramas. They’re the strategist, the investigator, and the negotiator who knows every twist and turn of Ontario’s complex legal system. Most importantly, they become your dedicated advocate, protecting you when you’re at your most vulnerable.

They Build Your Case from the Ground Up

The very first thing a good lawyer does is launch a thorough investigation. This isn’t just about reading the police report; it’s a deep dive to understand exactly what happened. They work quickly and meticulously to gather critical evidence before it’s lost for good.

This is a hands-on process that involves:

  • Evidence Collection: Hunting down and securing everything from police reports and witness statements to traffic camera footage and photos of the scene.
  • Expert Consultation: Bringing in specialists like accident reconstruction engineers to provide expert analysis on how the incident unfolded and who is truly at fault.
  • Medical Documentation: Collaborating with your doctors and specialists to gather every medical record that proves the full extent of your injuries and directly links them to the accident.

They Calculate the True Cost of Your Injury

Figuring out what your claim is actually worth is one of a lawyer’s most crucial tasks. The initial settlement offer from an insurance company almost never reflects the real, long-term impact of a serious injury.

Your legal team calculates the full value of your claim by looking at the entire picture:

  • Immediate Expenses: All the current medical bills, prescription costs, and therapy sessions not covered by OHIP or other plans.
  • Future Care Needs: The estimated cost of any ongoing treatments, specialized equipment, or necessary home modifications you’ll need down the road.
  • Lost Income: This includes not just the wages you’ve already lost, but also your diminished capacity to earn an income in the future.
  • Pain and Suffering: Placing a value on the physical pain, emotional trauma, and loss of enjoyment of life you’ve experienced, also known as general damages.

A huge part of this is skillfully negotiating with insurance adjusters. Your lawyer handles all of the back-and-forth, shielding you from the pressure tactics adjusters often use to get you to settle for less. They know the insurance companies’ playbook inside and out, and they counter it with a meticulously documented case built to get you the compensation you truly deserve.

Common Personal Injury Claims We See Across the GTA

Personal injury law isn’t just one thing; it’s a broad field covering any situation where someone’s carelessness causes harm to another person. While no two cases are ever exactly alike, certain types of claims pop up more frequently here in the Greater Toronto Area. Seeing your own experience in these common scenarios is often the first step to realizing you have legal options.

A seasoned personal injury lawyer knows how to handle this variety, applying specific Ontario laws to fight for your best interests. Whether you were in a fender-bender on the Gardiner Expressway or took a hard fall at a local shop, our goal is the same: to get you the support you need to put your life back together.

Motor Vehicle Accidents on Ontario Roads

With the sheer volume of traffic on highways like the QEW and the 401, collisions are, unfortunately, a daily reality. These accidents can cause devastating injuries, creating an immediate and overwhelming need for both legal and medical help. It doesn’t matter if you were a driver, passenger, cyclist, or pedestrian—you have rights under Ontario’s unique system.

When you’re hurt in a crash, your personal injury lawyer essentially opens two files for you:

  • The Accident Benefits Claim: Think of this as your first line of defence. It’s a “no-fault” claim you make with your own insurance company to get quick access to benefits for things like physiotherapy, medication, and lost wages. These are all governed by the Statutory Accident Benefits Schedule (SABS).
  • The Tort Claim (The Lawsuit): This is the claim against the at-fault driver for all the damages that Accident Benefits don’t cover. This is where you seek compensation for your pain and suffering, the cost of future care, and other financial losses not covered by SABS.

For many people injured in a car crash, the true long-term consequences are not immediately obvious. Beyond common incidents, specific conditions like whiplash injuries resulting from car accidents often form the basis of personal injury claims, where legal counsel can be crucial alongside medical recovery.

Slip and Fall Incidents

Property owners in Ontario have a legal duty to keep their premises reasonably safe for visitors. This isn’t just a courtesy; it’s the law, spelled out in the Occupiers’ Liability Act. This rule applies to everyone, from a massive Burlington shopping centre to your neighbour’s front steps.

Picture this: you slip on a patch of black ice in a commercial parking lot that was never salted, or you trip on a broken step in your apartment building’s dimly lit stairwell. In situations like these, the property owner (or “occupier”) could be held liable because they failed to fix a hazard they knew about, or should have known about. To win a claim, we have to prove their negligence. To dig deeper, you can learn more about the complexities of slip and fall liability in Ontario.

Dog Bite and Animal Attack Claims

When it comes to dog bites in Ontario, the law is refreshingly straightforward. Under the Dog Owners’ Liability Act, owners are held “strictly liable” for injuries their pet causes. This means the owner is on the hook for the bite or attack, even if the dog has never shown a hint of aggression before. As the victim, you don’t have to prove the owner was careless—just that their dog caused your injury.

Imagine you’re jogging through a local park and an off-leash dog bites you. The owner is automatically responsible for the damages, which can include medical bills, psychological trauma, and compensation for any scarring.

Wrongful Death Claims

The most heartbreaking cases we handle are those involving wrongful death, where a family loses a loved one because of someone else’s negligence. These tragedies can arise from a fatal car accident, a major medical mistake, or a catastrophic incident at work. In these devastating circumstances, Ontario’s Family Law Act allows certain family members to seek justice and compensation.

This type of claim is about holding the responsible party accountable for the family’s profound loss. Compensation can cover:

  • The loss of care, guidance, and companionship from the person who passed.
  • Funeral and burial expenses.
  • The financial support the deceased would have provided to the family.
  • Medical expenses incurred between the injury and their passing.

A compassionate personal injury lawyer guides the family through this unimaginable time, taking care of the legal burdens so they can focus on grieving and healing. These examples really just scratch the surface, but they show how vital the right legal help can be.

When you’re dealing with an injury, the last thing you want is to get lost in a confusing legal maze. The path to compensation can seem intimidating, but the personal injury claim process in Ontario is actually a very structured and logical system. The goal is to gather the facts, encourage a fair resolution, and ensure everyone gets a chance to tell their side of the story.

Understanding this roadmap helps take the fear out of the equation. It shows you exactly how a lawyer guides your case from start to finish.

A surprising fact for many is that very few personal injury cases in Ontario—fewer than 2%—ever see the inside of a courtroom for a full trial. The system is built to resolve disputes through negotiation and settlement long before that happens.

Let’s break down the journey into three core stages: Consultation, Investigation, and Resolution.

A three-step injury claim process flow illustrating Consultation, Investigation, and Resolution with icons.

As you can see, a successful claim isn’t a single event. It’s a carefully managed progression from that first phone call to a final, fair outcome.

The First Steps Your Lawyer Takes

Everything starts with a free consultation. This is simply a conversation where you share what happened. A legal professional will listen, assess the situation, and explain your rights and options in plain language. There’s no obligation, just clarity.

If you decide to work together, the lawyer kicks off the investigation phase. This is where they formally notify the at-fault person (or, more likely, their insurance company) that you intend to pursue a claim. At the same time, they begin collecting all the evidence needed to build a strong case—think police reports, medical files, witness accounts, and expert opinions.

Filing the Lawsuit and the Discovery Phase

With the initial evidence in hand, your lawyer will draft and file a Statement of Claim with the Ontario Superior Court of Justice. This is the official document that gets the legal ball rolling. It lays out the facts, details your injuries, and states the compensation you’re seeking.

Filing the claim officially starts the lawsuit and moves the process into the discovery phase. This is a crucial stage where both sides share all their relevant information. Think of it as putting all the cards on the table; the goal is to prevent any surprises down the road.

The discovery phase isn’t about confrontation; it’s about clarification. Its main purpose is to allow each side to fully understand the other’s case, which is fundamental to reaching a fair settlement.

During discovery, you’ll likely have to participate in an Examination for Discovery. This is a formal meeting where the other side’s lawyer will ask you questions about the incident and your injuries while you are under oath. It sounds intimidating, but your lawyer will be right there with you, having prepared you for every step.

Reaching a Resolution Through Mediation and Settlement

Before a case can go to trial in most parts of Ontario, including the GTA, it must first go through mandatory mediation. This is a negotiation session guided by a neutral professional called a mediator. Their job is to help both sides find common ground and work toward a settlement everyone can agree on.

Mediation is incredibly effective. It creates a confidential space for open discussion and often leads to a resolution much faster and with less expense than a trial. A huge number of cases get settled right here. You can learn more about how these cases are structured by exploring our guide to personal injury lawsuits in Ontario.

If mediation doesn’t lead to a resolution, your lawyer doesn’t stop. They will continue to negotiate on your behalf. And if a fair settlement still isn’t on the table, they will prepare for a pre-trial conference and, if it comes to it, a full trial to fight for the compensation you rightfully deserve.

How Contingency Fees Make Justice Accessible

When you’re hurt, the last thing you need is another bill. The thought of legal fees is a huge source of anxiety for many people in Burlington and across the GTA, especially when medical costs are piling up and you can’t work. This is exactly why the contingency fee agreement exists. It’s a system designed to give everyone access to top-notch legal help, regardless of their bank account.

Think of it as a partnership. Your lawyer invests their time, knowledge, and resources into your case. They only get paid if they win a settlement or court award for you. Their payment is simply a pre-agreed percentage of the final compensation they secure on your behalf.

This model lines up your lawyer’s goals perfectly with yours. Since their payment is directly tied to your success, they have every reason to fight for the best possible outcome. It’s a powerful way to level the playing field when you’re up against a massive insurance company.

What “No Win, No Fee” Really Means

You’ve likely seen the promise: “no win, no fee.” Here in Ontario, it means exactly what it says—you don’t pay your lawyer a dime in legal fees unless they successfully resolve your case. If you don’t get any money, you don’t owe them for their time. This setup removes the financial gamble of fighting for the compensation you deserve.

But it’s crucial to know the difference between legal fees and another set of costs called disbursements.

A contingency fee agreement is designed to provide access to justice. It ensures that your ability to hire an experienced personal injury lawyer is not determined by your financial situation at the time of your injury.

Disbursements are the out-of-pocket expenses needed to build and run your case. They are separate from what your lawyer earns for their work and expertise.

To build a strong case, certain costs are unavoidable. Here’s a look at what those typically involve.

Typical Disbursements in an Ontario Injury Case

Expense TypeTypical Cost Range (CAD)Purpose
Court Filing Fees$200 - $1,500The administrative costs to officially start a lawsuit and file necessary court documents.
Expert Reports$2,000 - $15,000+Fees paid to specialists (e.g., doctors, engineers, economists) for professional opinions that prove the extent of your injuries and losses.
Medical Records$100 - $1,000+Costs charged by hospitals and clinics to provide the complete medical file needed to document your injuries.
Mediation Costs$1,500 - $5,000The fee for a neutral mediator who helps facilitate settlement negotiations between both sides.
Process Servers$100 - $400Fees for formally delivering legal documents to the opposing party.

These expenses are investments in the strength of your claim, but a good law firm will handle them for you.

Transparency in Costs Is Key

Any trustworthy personal injury lawyer in Ontario will be upfront and crystal clear about their contingency fee percentage and how disbursements are managed. Everything should be spelled out in a written agreement you sign before they start working, so there are absolutely no surprises down the road.

Many firms, including ours, will cover these disbursement costs as the case moves forward. These expenses are then simply repaid out of the final settlement. This structure lets you focus on what truly matters—your recovery—without the stress of paying legal costs along the way.

If you want to learn more about navigating the insurance process, have a look at our guide on hiring a lawyer for an insurance claim. This entire approach is built on a simple principle: justice shouldn’t just be for those who can afford it—it should be for everyone who needs it.

Critical Ontario-Specific Laws That Impact Your Claim

If you’ve been injured in Ontario, the road to compensation is paved with provincial laws and deadlines that are unique to this province. These aren’t just minor technicalities; they are strict rules that can make or break your entire case. Getting a handle on these regulations is the first crucial step toward protecting your right to seek justice.

Think of an experienced personal injury lawyer as your guide through this very specific legal territory. Their job is to make sure every deadline is hit and every rule is followed, preventing a simple oversight from derailing your claim. In the world of personal injury, time is never on your side—the clock often starts ticking the very moment the accident happens.

The Two-Year Limitation Period

In most personal injury cases here in Ontario, you face a hard deadline to start a lawsuit. This is called the limitation period. Under the Limitations Act, 2002, you have exactly two years from the date you discovered your injury to formally file a Statement of Claim with the court.

Now, that idea of “discovery” is key. For many people, it’s simply the date the accident occurred. But sometimes, the true extent of an injury doesn’t become obvious for weeks or even months. The law says the two-year clock generally starts ticking when a reasonable person would have realized they had a potential claim. Waiting too long is a fatal mistake; if you miss that two-year window, you almost certainly lose your right to sue, no matter how clear-cut your case might be.

The limitation period is a strict, non-negotiable deadline. Missing it can permanently bar you from seeking compensation through a lawsuit, which is why consulting a personal injury lawyer as soon as possible is so important.

Shorter Deadlines for Claims Against a Municipality

While two years is the general rule, there are critical exceptions that demand much quicker action. If your injury happened on municipal property—think a slip and fall on a cracked Burlington sidewalk or tripping over a hazard in a Mississauga park—the rules change dramatically.

You are required to give the municipality written notice of your intention to make a claim within just 10 days of the incident. This isn’t a casual email; it’s a formal notice that has to include specific details about when, where, and how you were hurt. Failing to send this notice on time can be fatal to your case, even if you’re still well within the larger two-year litigation deadline. This is one of the most common and devastating mistakes we see people make when they try to go it alone.

Understanding Statutory Accident Benefits (SABS)

For anyone injured in a car accident in Ontario, the Statutory Accident Benefits Schedule (SABS) is an absolute lifeline. It’s a system of “no-fault” benefits you claim directly from your own car insurance company, regardless of who was at fault for the crash.

SABS is designed to provide immediate help for essential needs, including:

  • Medical and Rehabilitation Benefits: This covers expenses that OHIP won’t, like physiotherapy, chiropractic treatments, and psychological counselling.
  • Income Replacement Benefits: If you’re unable to work because of your injuries, this benefit replaces a portion of your pre-accident income.
  • Attendant Care Benefits: For more severe injuries, this helps cover the cost of a personal support worker to assist with your daily needs.

These benefits are vital for your recovery, but getting them involves navigating a maze of complex forms and tight deadlines. You have to notify your insurer within seven days of the accident and submit your completed application within 30 days. A personal injury lawyer helps ensure these forms are filled out perfectly to maximize the benefits you’re entitled to, all while they handle the separate lawsuit against the at-fault driver. For more details on these time limits, you can read our guide on the statute of limitations in Canada.

Choosing the Right Personal Injury Lawyer for Your Case

Two people in an office reviewing documents; a man writes, with text 'FIND THE RIGHT LAWYER' overlay.

After an injury, picking the right lawyer is probably the single most important decision you’ll make. It’s a choice that will fundamentally shape your journey through the legal system and, ultimately, your recovery.

You’re not just looking for someone who knows the law. You need an ally, a professional who will fight for you and genuinely care about your well-being. Getting this right from the start makes all the difference.

Empowering yourself with the right questions is the best way to make a confident choice. Knowing what to look for—and what to steer clear of—will help you find a lawyer who is the perfect fit for you and your case.

Key Questions to Ask a Potential Lawyer

Think of the first consultation as a two-way interview. While the lawyer is evaluating your claim, you should be evaluating them. Never hesitate to ask direct questions; a good lawyer will respect your diligence and give you straightforward answers.

Here’s a practical list to get you started:

  1. “What percentage of your practice is dedicated specifically to personal injury law?” This is a big one. You want a specialist who deals with these types of cases day in and day out, not a general practitioner who dabbles in it. Someone who focuses solely on personal injury knows the insurance companies’ playbooks inside and out.

  2. “Have you handled cases like mine before?” Experience is key. Ask for general examples of similar cases they’ve managed. Whether it was a complicated multi-car pile-up on the QEW or a slip and fall case with tricky liability, their direct experience is a good sign they know how to handle what’s coming.

  3. “Who will I be dealing with day-to-day, and how will you keep me updated?” Communication can make or break your experience. You need to know if you’ll be speaking with the lawyer directly or with their team, and what their standard is for returning calls and emails. Get a clear picture of how they communicate from the beginning.

Your relationship with your personal injury lawyer is a long-term partnership. Choose someone who communicates clearly, treats you with respect, and makes you feel heard from the very first conversation.

For more tips on finding a great local firm, our guide on what to look for in an injury lawyer in Burlington offers some extra insights.

Red Flags to Watch Out For

Knowing what to avoid is just as critical as knowing what to look for. Spotting the warning signs early can save you a world of frustration down the road.

Tread carefully if you run into any of these situations:

  • Guaranteed Outcomes: No lawyer can ethically guarantee a specific outcome or settlement amount, especially not in a first meeting. A professional will talk about strengths, weaknesses, and strategy—not promises they can’t keep.
  • Vague Fee Structures: If a lawyer can’t clearly explain their contingency fee percentage and how expenses (disbursements) are handled, that’s a major red flag. Transparency about costs is a sign of an honest, reputable firm.
  • Pressure to Sign Immediately: You should feel empowered, not cornered. A good lawyer will give you space and encourage you to make an informed decision without feeling rushed to sign a retainer.

In the end, it boils down to two things: proven expertise and your own gut feeling. You need a legal team that not only has the skill to win but also the compassion to support you every step of the way.

Common Questions We Hear About Ontario Injury Claims

After an injury, your mind is probably racing with questions. It’s completely normal. Let’s walk through some of the most common concerns we hear from clients in Burlington, the GTA, and across Ontario, and give you some straight answers.

How Long Will My Personal Injury Case Take in Ontario?

This is probably the number one question people ask, and the honest answer is: it depends. There’s no magic number. A relatively straightforward case, where the injuries are clear and it’s obvious who was at fault, might wrap up in about 12 to 18 months.

But for more serious claims, especially those involving life-changing injuries, the timeline stretches. These cases can easily take two to four years, sometimes longer if we have to go to trial. A big reason for this is that we need to wait until you’ve reached “Maximum Medical Improvement” (MMI). This is the point where your doctors have a solid understanding of what your long-term recovery will look like. Settling before MMI is a huge risk—it’s like trying to guess the final cost of a project before you have the blueprints, and it almost always means you’ll be short-changed on the compensation you need for future care.

What Is My Personal Injury Claim Actually Worth?

Figuring out the value of a claim isn’t as simple as punching numbers into a calculator. Every single case is unique, so there’s really no “average” settlement. It all comes down to a careful look at your specific situation.

Here’s what really drives the value of a claim:

  • The Severity of Your Injuries: The bigger the impact on your physical and mental health, the more significant the compensation.
  • The Impact on Your Life: We look at everything. Can you still work? Can you enjoy your hobbies? Can you manage daily tasks without help?
  • The Costs of Future Care: This is a big one. We bring in medical experts to map out the cost of every future treatment, therapy session, and support system you’ll need.
  • Your Financial Losses: This includes all the income you’ve already lost, what you’ll lose in the future, and any money you’ve had to pay out-of-pocket.

A good personal injury lawyer pieces all this together—medical reports, expert opinions, and past legal cases—to build a strong, evidence-based argument for the full compensation you are entitled to.

Can I Still Make a Claim If I Was Partially at Fault?

Yes, absolutely. This is a common misconception that stops people from getting the help they need. Ontario’s system is based on a concept called contributory negligence, which is a legal way of saying that fault can be shared.

Under Ontario’s Negligence Act, your right to compensation isn’t erased if you were partially to blame. Instead, your final award is just reduced by whatever percentage of fault is assigned to you.

Let’s say a court decides your total damages amount to $100,000, but finds you were 25% responsible for what happened. Your award would be reduced by that 25%, meaning you would receive $75,000. Part of our job is to fight to minimize any percentage of fault put on you, ensuring you get the fairest outcome possible.


Trying to figure out an injury claim on your own can feel overwhelming. You don’t have to do it alone. The team at UL Lawyers has the experience to answer your questions and give you the clear direction you need. We’re here for clients across the GTA and all of Ontario, making sure your rights are always front and centre.

If you just want to talk about what happened and understand your options, reach out for a free, no-pressure consultation. Let us help you start moving forward.

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